Get Your QuestionsAnswered
Everything you need to know about Rally Tiles, from setup to advanced campaign management. Can't find what you're looking for? Contact our support team.
Most Popular Questions
Quick answers to the questions we hear most often.
How quickly can I launch my first campaign?
Under 3 minutes from signup to live campaign.
View Full AnswerDo supporters need to create accounts?
No, supporters can donate without any account creation.
View Full AnswerHow much does Rally Tiles cost?
Usage-based pricing with no setup fees or monthly costs.
View Full AnswerIs payment processing secure?
Yes, we use Stripe with bank-level security and compliance.
View Full AnswerComplete FAQ by Category
Detailed answers organized by topic for easy browsing.
Getting Started
5 questions answered
Payments & Pricing
6 questions answered
Security & Privacy
5 questions answered
Supporter Experience
6 questions answered
Campaign Management
6 questions answered
Technical Questions
6 questions answered
Still Have Questions?
Our support team is here to help you succeed. Get personalized assistance with your campaigns, technical issues, or anything else Rally Tiles related.
Response Time
Typically within 2 hours during business hours (9am-6pm EST). 24/7 for urgent issues.
Expert Team
Real people who understand fundraising and can help optimize your campaigns.
No Extra Cost
Support is included with your Rally Tiles account. No premium tiers or hidden fees.
You can also find help in our complete documentation or try our live demo campaign to see Rally Tiles in action.