Rally Tiles Support
Get help, find answers, and connect with our support team
How can we help you?
Support Status
All Systems Operational
< 2 hours
Average Response Time
99.9%
Platform Uptime
4.9/5
Support Satisfaction
Get in Touch
Live Chat
Offline
Live chat is currently unavailable. Please use email or phone support for assistance.
Nobody available right now
Email Support
Send us detailed questions and we'll get back to you with comprehensive answers.
General Support: support@rallytiles.com
Technical Issues: tech@rallytiles.com
Billing Questions: billing@rallytiles.com
Response within 2-4 hours
Enterprise & Priority Support
Phone Support
Direct phone line for enterprise customers and urgent issues.
+1 (402) 669-3576
Enterprise customers only
Dedicated Account Manager
Personal support representative for high-volume campaigns.
Learn about Enterprise →Before You Contact Us
Have Ready:
- • Your account email address
- • Campaign ID (if applicable)
- • Screenshots of any issues
- • Browser and device information
Check First:
- • System status page
- • FAQ section below
- • Recent platform updates
- • Your internet connection
Emergency Support
For critical issues affecting active campaigns or payment processing, contact our emergency support line:
+1 (402) 669-3576
Available 24/7
Please use emergency support only for urgent issues that cannot wait for regular support hours.
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